How To Cancel Crunch Gym Membership

Since the pandemic, over 60% of people have committed to becoming more health-conscious in their choices.

Healthy living is the new in. It's not just a trend anymore but a realization of how we want to spend our time and grow old with our near and dear ones.

Hence, it's no surprise that many people today subscribe to different services and fitness programs like 24-hour fitness or Crunch Gyms. 

Some people benefit remarkably from these fitness programs, but many others wonder if they did the right thing by getting the subscription. Doubt or dissatisfaction often leads to an urge to get rid of the membership.

That brings us to the elephant in the room: How to cancel Crunch gym membership?

That’s just what this article is about. We will cover all aspects of how to cancel Crunch Gym membership step by step and in detail. Keep reading to learn more!

Why Cancel Crunch Gym Membership?

Although Crunch Gym is a great way to achieve your fitness objectives (no wonder many people opt for it), it's not something you would want to pay for your whole life. So, how would you cancel the membership?

Crunch Gym is also not a very expensive gym, but if you add up the monthly subscription charges, you will see that you are actually paying $90 to $150 a month, depending on your membership terms.

Now, maybe your financial requirements change, or your priorities shift; whatever the reason, there may come a time when you want to cancel the membership.

All gyms have their own cancellation policy and fees. Some even have a commitment period, so getting out of a gym membership is not as easy as it may seem.

Sometimes, people want to cancel the membership because their busy schedule doesn't allow them to use the Crunch membership as much as they hoped. Since they are not using the gym, heavy fee amounts are being deducted and wasted every month from their hard-earned incomes.

Let's look at some of the main reasons people opt out of Crunch Gyms.

Common Reasons to Cancel a Crunch Membership

Here are some of the most common reasons people cancel their Crunch Gym memberships.

  • Relocating to a new neighborhood or city.

  • Health constraints or medical conditions that prohibit gym and exercise.

  • Budgetary constraints.

  • Switching to another gym.

  • Taking a break.

  • Inability to use the gym as much as you thought you would.

  • Dissatisfaction with the place.

  • Change of preferences for the type of workout.

  • Highly rigid contract terms or staff.

How to Cancel Crunch Gym Membership: Things to Consider 

Remember that your initial Crunch membership plan has a significant role in determining how to cancel Crunch Gym membership. 

There are several ways to cancel it, i.e., online, face-to-face, or over the phone. 

No matter which method you use, go through the membership agreement at least once so you are well-prepped. The policies are different for every gym and locality. Some important information you would need for your cancellation plan is as follows. 

  • Gym address

  • The membership agreement 

  • Membership barcode 

  • E-mail address and 

  • Bank account number

Although all agreements carry a cancellation policy, keep in mind canceling the membership will take time because the gym will want you to keep it! (Of course, as they are earning off it.)

It is often also tricky to request it, as the agreement usually makes it hard to get out of it with no strings attached. Expect delays and maybe extra fees to ensure that the membership gets canceled.

As you go through your contract, make sure to look for the specific terms like:

Cancellation Fees

Read between the lines and even the fine print to check for the cancelation fee. Is there a fee to cancel the membership, or is there a requirement to complete a certain number of years or months before you can apply for a free cancellation?

Notice Period 

The notice period is very common, and most gyms require a 30-day notice to close the membership officially. So you may have to pay for an extra month when you decide to leave or quit.

Written Document 

Some gyms require a formally written document that states the purpose and the will to end the membership.

How To Cancel Crunch Gym Membership?

There are many answers to the question, “How to cancel Crunch Gym membership?” Let’s go through the most effective ones.

Cancellation through a Contact Form

Canceling online may seem like the easiest way out. But usually, online cancellations only generate a ‘request’ to cancel. You may be required to take further action to complete the cancellation. It all depends on your initial agreement.

If you wish to cancel the membership online, here’s how you can do it:

  1. Visit

  2. Go to the extreme bottom of the page and click on contact 

  3. Click ‘Contacts’. 

  4. Now select ‘Manage your current membership’ and click continue 

  5. You will be prompted to enter your cancellation details and personal information there.

  6. You will also input your Crunch Gym’s address 

  7. Click on ‘Start’ and choose ‘Cancellation.’

  8. It will take you to an acknowledgment statement. Read and agree to the terms, and select next. 

  9. Now, fill in the required information, like your membership barcode, and click next. 

  10. Feed the rest of the information as required, and your request will be forwarded.

The team will respond to you in a couple of days. Keep in mind, though, that some gym locations will not allow online cancellation, so do check with your gym first or refer to your contract.

Canceling By Mail

Another way you can attempt to cancel the Crunch membership is by Mail.

You should just fill out the cancellation form that you usually receive with your monthly statement and send it to Crunch using certified mail.

Keep a copy with you, just in case. This process can take up to ten working days. 

At times, there is also no response. In that case, you can always call customer support to confirm the cancellation.

Canceling By Phone

Calling the gym for cancellation is a great option if you still want to avoid a face-to-face confrontation. It could also be your very first step in canceling your membership. 

It only takes a few minutes and doesn't require you to leave the comfort of your home. 

Here's how you can do it 

  • First, look up your local Crunch location phone number and call your Gym. 

  • Ask them your member barcode and email address that you initially signed up with 

  • Call and connect to the customer services representative at (866) 428-9664.

  • Now follow the automated instructions. You may be asked to enter the phone number or other details, whatever is required.

  • The representative will then guide you through the cancellation process. 

Canceling Personally by Going to the Gym

The last option is to go to your gym in person to cancel. Sometimes, trying to cancel by phone or email does not work, and you must visit the gym personally. 

This may be tricky since the gym people will want you to keep the membership. They may try to persuade you not to withdraw your subscription. 

At times, they may become too stubborn and give you reasons why the cancellation will be very time-consuming and a complex procedure, so you may end up leaving it entirely.

They do this for obvious reasons, as they need the memberships to earn. Here’s how you should personally cancel your plan. 

  • Go to your home gym.

  • Talk to the receptionist or test associate and tell them you want to cancel your membership. 

  • Take all your documents along or all the information you can that would be needed for the cancellation.

How Important is Confirmation of the Cancellation?

Once you send the cancellation request, you may think that you've done your part and that the rest will follow suit. But that's not the case.

Confirming the cancellation is a very important step that you shouldn’t leave out. Here are some reasons why:

To Avoid Extra Charges 

If you don't confirm your cancellation, the monthly deductions will likely continue, and you will lose money for nothing as your membership continues. 

To prevent this, call or go to the gym to confirm cancellation. 

To Get a Proof of Cancellation 

Proof of cancellation is confirmation evidence of successful cancellation. It helps avoid later disputes or ambiguities about the cancellation.

Peace of Mind

Once you get the confirmation, you can relax, knowing you've completed the cancellation and that there will be no future misunderstandings.

Freezing or Pausing the Gym Crunch Membership

Another option, if you don't want to cancel the membership entirely, is to pause or freeze the membership for a specific time.

Once the duration is over, you can continue your membership, and the billing will continue as before.

You can also ask the gym to end the freeze before the given date or extend it further as needed.


If your membership and subscription fees drain your account, there is no reason to keep paying them, which will only increase your expenses.

Either that or if you have achieved your fitness objectives and feel you no longer need a Gym Crunch membership, it's better not to delay canceling it.

So, use any of the above methods to cancel your membership. Don’t forget to confirm the cancellation, though! 

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